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Home > FAQs

FAQs

All orders $100 and up ship FREE!
In the Columbia/Irmo, SC area? Contact us about local pickup!

Store Policies

We would love to hear from you!  If you have any suggestions, questions, or products you would like us to offer, please Contact Us

5% off ALL Repeat Orders! Register with us when you checkout and all repeat orders will receive 5% off.

Privacy Policy

Any information attained from you is for billing and shipping purposes only.  We will never sell or give your information to an outside party unless pre-authorized by you.

Shipping Information

At this time, we are only able to ship within the United States and to APO addresses.
All orders $100 and up ship free. 
We reuse packaging whenever possible in an attempt to reduce waste. So, your package may not be pretty, but it will be functional!
Orders will be mailed within 24 hrs of payment barring unforeseen circumstances.  If a delay does occur, you will be notified as soon as possible. 

*I will generally attempt to ship your package the same day. 

Returns and Exchanges

If you need to return or exchange an item, contact me at info@naturesnestorganics.com

Returns must have an RMA# clearly printed on the outside of the package.  Items that are unopened, unused, and unwashed may be returned or exchanged within 30 days of purchase.  You will be given a replacement item, store credit, or refund via the method of payment.  If you received free shipping on your order, the shipping fees will be deducted from your refund or credit.

If you believe that you have received a defective product, please contact me.  Most manufacturers do offer warranties on selected products, and I will help you out as much as possible.

If you wish to cancel an order before it has shipped, you may receive a refund or store credit.  If you wish to cancel an order after it has shipped, please contact me first, then write "Return to Sender" or "Refused" on the unopened package.  When the package is received by me, I will issue a refund or store credit.  If your order qualified for free shipping, the actual shipping fees will be deducted from your refund or credit amount.

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